Trigger email and sms flows when customers mention you on Instagram or TikTok
Step 1: Create a List in Klaviyo named 'Gatsby'
Step 2: Create a Klaviyo Private API key
1. Navigate to Klaviyo Settings >> API Keys >> Click 'Create Private API Key'
2. Name the key 'Gatsby' and select 'Full Access Key' then press 'Create'
3. Copy the resulting API Key into your mouse
Step 3: Paste API Key in Gatsby
1. Open your Gatsby account
Note: You can login to Gatsby either by opening the Shopify app or entering a password at gatsby.run/login. If you've never set a password before, you can set one by entering your email at gatsby.run/forgot. Contact us if you have any questions or need to change the email associated with your account.
2. Click 'Integrations' >> navigate to Klaviyo, click 'Connect' >> enter your API Key
3. Once you click Integrate, you'll see a dropdown to select the List you created in Step 1
Step 4: Test the integration
1. Once steps 1-3 are complete, please import a subscriber to your Gatsby account and confirm that their social properties and mention events sync to Klaviyo.
Caution: Profiles must include an email address in order to sync to Klaviyo. You have a few easy ways to add an email to a profile.
- Open Instagram and tag your brand in a Post or Story. When a profile gets automatically created in Gatsby, edit 'No Email Yet' to add your email address
- Import a test profile (guide)
- If you already have a form connected to your Gatsby account, submit the form
Note: See a full list of what data will sync to Klaviyo here
Here's what else you can do with Gatsby + Klaviyo:
- Create an Ambassador Signup Page using a standard Klaviyo Form
- Segment customers using Instagram and TikTok insights
- Send Email & SMS Flows to your community