Between public, private and creator IG accounts, and different content (posts, Stories, Reels, mentions via tag or in a caption, etc), there are a lot of different scenarios to consider.
- Based on how the Instagram APIs work, there are some limitations and requirements to be aware of when you're looking at which Instagram content is being tracked.
Will this content be tracked? See scenarios table below:
| User Type | Instagram Post/Reel | Instagram Story | TikTok Video |
| Public IG User |
Yes, public accounts that tag you in the image or @mention you in the caption are tracked. @mentions in captions are immediately pulled into Gatsby, tags may take up to 20 minutes. |
Yes, public accounts that tag you in a Story are tracked. The story content is viewable in your Gatsby dashboard until it expires 24 hours later. The record of who published the Story is logged indefinitely. |
N/A |
| IG Creator | Yes, same as above | Yes, same as above | N/A |
| IG Business | Yes, same as above | Yes, same as above | N/A |
| Private IG User | Not tracked (unless you both follow each other) |
Not tracked (unless you both follow each other) |
N/A |
| TikTok User | N/A |
N/A |
Yes, if the TikTok account is public, the user is already in your Gatsby account, and they publish a video with a hashtag you're tracking. |