How to setup TikTok video tracking

Track every time your ambassadors use your #hashtag in a TikTok video, sync with Klaviyo and more

Before jumping in, we suggest watching this 6 minute video that shows you the complete setup process and a live demo of TikTok video tracking:

Step 1: Connect Gatsby with your TikTok Account

Once you activate your Gatsby account by choosing a paid plan, you'll be able to connect your TikTok account:

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To initiate the connection, click on the pink "Continue With TikTok" button or toggle switch to log into your TikTok account and connect with the Gatsby app.

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Enter a hashtag or hashtags that you want to track content from:

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⚠️ Important to note: Gatsby will only track mentions via hashtag in the video's caption.

You can request that your customer tags your @tiktok in the video as well, but for the purposes of Gatsby tracking, they just need to use the hashtag specifically in the caption.

⚠️  Also: for best results, be sure to enter hashtag(s) that are very specific and unique to your brand. The hashtag should have less than 1,000 videos associated with it for optimal performance. Once you get near 1,000 tracked videos on that hashtag, you should swap it out for a different hashtag in Gatsby to track. 

Examples of good hashtags: CompanynameAmbassador or LoveCompanyName


You're done!


Gatsby will now track when a profile in your Gatsby dashboard publishes a TikTok video that uses your hashtag (can take up to 20 minutes to track the post)

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And this event will sync with Klaviyo, Yotpo, LoyaltyLion, Stamped and more!

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Please let us know any questions!