Pick your first plan or change an existing plan
Note: if you need to simply add volume for additional community members, please contact support.
It's important to us that all our clients are on the right plan for their needs, whether that be a higher plan, or a lower one.
You can quickly and easily make plan changes in the app itself, whether you set up your payments through the Shopify App Store or with a credit card via Stripe in-app.
Change Your Plan, Step-by-Step:
Step 1:
Log into your Gatsby account (via shopify app or direct login page)
Step 2:
Hover over the house icon in Gatsby, top right and click Settings:
Step 3:
If this is your first time setting up your billing you will see a button to select a plan.
Step 4:
If you are upgrading or downgrading an existing paid plan, click the Change Plan button under the new plan:
Step 5:
Once you click the green button to choose your new plan, follow the steps to edit payment details. These steps will either take you to Shopify Billing or launch a Stripe credit card form depending upon if you're using our Shopify App or not.
Important Notes:
- If you are looking to add more community members to your existing plan, please contact Gatsby support. It's quick and easy to do, but not available for self-service in the app.
- If you are on a Special or Enterprise, you will need to contact Gatsby support for help changing your plan.