Connecting Gatsby with Smile.io

Convert Instagram followers into loyalty members

With just a few clicks, you can connect Gatsby and Smile to start converting Instagram followers into Smile loyalty members.

1. Connect Gatsby to Smile

• Log into your Gatsby account

• Go to Settings → Integrations → Smile.io

• Click “Connect Smile” and complete the OAuth flow

2. Set Up Your Loyalty Auto-Replies

To convert Instagram followers into Smile loyalty members, you'll use a two-step auto-reply sequence:

Step 2a: Create the Keyword Trigger

• Go to Gatsbty → Auto-Replies → New Auto-Reply

• Choose a keyword (e.g. "loyalty") that followers will DM you

• Set your reply message to ask for their email address (e.g. “Got it! Reply with your email to join our loyalty program and start earning rewards.”)

  

Step 2b: Set the Follow-Up Reply with Loyalty Action

• Create another auto-reply triggered by the email response

• Select "Advanced Auto-Reply" and fill out the details

• Select the Gatsby Action → Create Smile Loyalty Member

• Customize your acknowledgement message they will receive after clicking the button (e.g. “You're in! You’ll start earning Smile points when you tag us on Instagram!)