Our FAQ for quick answers to popular questions Brett Bernstein
1. What can I expect, do you have any case-studies?
Absolutely, you can read them here.
You can expect about 15-25% of your customers who subscribe to your newsletter, to opt-in to enter their Instagram handle. About 25-45% of those customers will have 1,000 followers each, and can expect an average engagement of 6-10% on their Instagram posts.
2. Do you offer larger volume plans and annual discounts?
Yep, typically 13% off for annual billing, and we have different volume tiers and pricing for enterprises. You can always start at the $89/mo plan and change later. Please contact us to chat through your specific needs.
3. Is there a minimum contract term?
Just monthly. Our Entrepreneur Plan starts at $89/mo and you can cancel any time with 30 days notice.
4. Can I delete old profiles to free up volume?
Yep, you can "archive" any handles you no longer want to track media from.
5. How can I cancel?
No problem, we know things change. If you installed us via Shopify you can simply delete the Shopify app or pause your plan, steps in this guide. If your account is not through Shopify, just email us to cancel.
6. What integrations do you offer?
You can check them all out here. Our most popular integrations are Shopify, Klaviyo, Gorgias, Justuno, and our webhooks which make it easy to integrate with any custom form on your website.
Let us know if you have any questions!