Reward your Bubblehouse loyalty members for Instagram mentions and following your brand.
Step 1: Connect Your Bubblehouse Account in Gatsby
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Log into your Gatsby dashboard.
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Click the menu icon in the top right corner.
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Navigate to Integrations.
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Scroll down to find the Bubblehouse tile.
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Enter the required account information.
Your Bubblehouse Account Manager can provide the credentials needed here.
Step 2: Set Up Instagram Auto-Replies to Collect Email Addresses
To allow members to earn points for Instagram engagement, you'll need to set up at least two auto-replies in Gatsby. These will link a user’s Instagram handle with their email address.
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Auto-Reply 1 – Triggered by the keyword “rewards”
Prompts users to send their email in order to start earning engagement points. -
Auto-Reply 2 – Triggered when a user sends their email address
Confirms receipt and links their email with their Instagram handle.
Watch this quick 1-minute video to see how it works:
Optional: Support for “Verify” Keyword Flow
If you’re asking consumers to DM the keyword “verify” after following you, you’ll want to guide them through the appropriate next steps—especially if they haven’t yet sent the keyword “rewards” to connect their email address.
Here’s how to set up additional auto-replies to cover both scenarios:
Auto-Reply: Verify Route 1 – Email Not Collected Yet
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Trigger: Keyword = "verify"
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Filter: Email connected = false
Response:
Prompt the user to reply with their email address. Once they do, they’ll be routed to the email capture auto-reply you created earlier.
Tip: Be sure to update the filter so this auto-reply only triggers for users who haven’t submitted their email yet.
Auto-Reply: Verify Route 2 – Email Already Connected
Send a message like this to confirm points were awarded or help troubleshoot if needed:
Thanks for the follow! You’ve just earned 25 loyalty points 🎉
Didn’t see the points added? Here are two quick things to check:
1. Email match – Make sure the email you DM’ed us matches the one linked to your loyalty account. If not, just reply with the correct email now.
2. Still no points? – Try this:
→ Unfollow us
→ Send a quick DM
→ Re-follow us
→ Send one more DMThat usually resolves it!